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Boosting Airport Non-Aeronautical Revenues www.caplus.aero Concessionaire Analyzer + INTELLIGENCE FOR AIRPORTS

Non-aeronautical sector revenues are an increasingly important revenue stream for airports. Retail, car parking and property are commonly the largest contributors. Concessionaire Analyzer + INTELLIGENCE FOR AIRPORTS

Boost and Maximise Airport Non-Aeronautical Revenues Concessionaire Analyzer+ is a software solution that enables airports to optimise non-aeronautical sales and enhance revenue management. CA+ automates the collection of sales data from concessionaires, manages billing and revenue shares, and uses this information to extract business intelligence and analyse sales patterns through a BI platform. Airports can therefore better understand sales patterns within the terminal with the aim to maximise performance.

| Multi-Modal Sales Data Collection Collecting accurate and detailed sales data is fundamental to the process of truly understanding an airport's non-aeronautical activity. It provides the dataset required to analyse, report and bill concessionaires and thus determines the ultimate success of any non-aeronautical endeavours the airport undertakes. Prior to deploying CA+, most airports receive retail sales data from concessionaires on a monthly basis, lacking the required details to carry out any meaningful analysis. Moreover, significant effort goes into chasing concessionaires who are late...

MINIMAL EFFORT Fully automated structure lessen airport and concessionaire burden. MINIMUM CHANGE Integrates with existing systems and infrastructures for fewer changes. MINIMAL PROCESSING Automates collection of sales data, reporting, contract management and billing through its scalable database and BI engine. MINIMUM INVESTMENT Minimal infrastructure changes keep costs low for an even higher ROI. CONTROL AND AUDIT The automation and breadth of data CA+ collects affords a higher degree of auditing and control. DETAILED DATA Capture data in finer detail than ever before for deeper analysis...

CA+ allows airports to analyse and assess the meaning of concessionaire sales data in order to understand sales patterns and influence operations. BETTER UNDERSTAND SALES PATTERNS ANDTRENDS By bringing together sales data at a transaction level and combining this with passenger data and flight information from the airport's data systems, airports are able to visualise performance through role based dashboards and key performance indicators. Airports can compare income per passenger on different routes, airlines, product categories, concessions and more. Sales and revenues can be assessed by...

IMPROVE CONCESSIONAIRE PERFORMANCE With CA+, airports also have the facility to share a level of business intelligence with concessionaires. Although some concessionaires may already have sales information about their own performance, CA+ gives them the added benefit of assessing their results in comparison to category totals, for example. Airports benefit by working with concessionaires, by sharing such analysis that can help improve their performance. With role based dashboards, such sharing of information is easily controlled. The BI dashboard is able to be centrally managed...

I Contract Management, Revenue Calculation and Billing Airport revenues are usually based on a mixture of negotiated revenue shares based on sales, with minimum guarantees and other additional charges such as rents, utilities and marketing fees amongst others. Airports need to monitor these revenues and generate bills to their concessions through a process that is usually labour intensive and exhibits limited controls. CA+ enables recording of complex commercial agreements, determination of revenues on sales transactions and billing of concessionaires. This allows the analysis of revenues...

Manage property leases covering office space, counter tops, aircraft hangers, stores and more. I Property and Utilities Management CA+ Property and Utilities Management is designed to enable airports to better manage property leases covering office space, counter tops, aircraft hangers, stores and other types of properties. CA+ provides the tools to allow airport property managers to improve automation and fully maximize the potential of this revenue source, and in addition, increase efficiency in the management and billing of utilities such as water and electricity as well as services such...

| CA+ Architecture CONCESSIONAIRE POINTS-OF-SALE WITH CONCESSIONAIRE POINTS-OF-SALE WITH CONCESSIONAIRE USING CONCESSIONAIRE USING CONCESSIONAIRE BACK OFFICE CA+ PORTAL BUSINESS INTELLIGENCE CONTRACT MANAGEMENT REVENUE CALCULATION FLIGHT DETAILS PEOPLE COUNTING PASSENGER NUMBERS LOYALTY/ PROMOTIONS

Increase airport responsiveness to trends and events.

Drive growth. Boost efficiency. In many ways, airports have become large shopping malls and go beyond their primary scope of providing a transportation service to the community. Burdened with ever increasing operational costs, airports seek to increase their profitability by enticing passengers to spend more, thus boosting their nonaeronautical revenues. CA+ enables airports to achieve this with better control of their operations, increasing automation and productivity. It also provides the much needed insight and analytics for airports to be able to truly know their passengers, their...