Catalog excerpts
CASE STUDY TRANSOM HANDLING OPTIMIZES PROCESSES AND BILLING MANAGEMENT WITH EPG GHS AVIATION GROUND HANDLING SOFTWARE Airport ground handling operations are fast-moving and liable to change at short notice. EPG’s GHS has helped Oman’s premier handler to refresh and optimize its operations and billing management. In the fast-moving world of airports, no two days are the – and a lot more – runs as reliably, accurately and quickly as same. Airlines run to very tight schedules and they need possible. Due to the nature of the industry, services rendered to turn their aircraft around quickly and safely, at all times by the handler on behalf of the customer airline can change making sure that passengers are accorded the levels of quickly, often at very short notice. Those changes can service they have come to expect. Throw in factors beyond impact on scheduling, contracts, billing, activity recording control such as weather events or an unexpectedly busy and invoicing, not to mention the communication with own terminal and the challenge becomes harder still. personnel and relevant airport departments. It is an area in That’s where aviation ground handling companies come in. It which digital transformation has a big role to play in ensuring is the job of the ground handler to make sure all of the above faster, more reliable and more efficient services. Legacy manual, paper-based solution could not keep up with company growth Cutting-edge digital automation package Reduced workload and pressure, freeing staff for busy airport operations No interaction between systems, leading to delays and inconsistent communication Fast-moving and short-notice service changes led to contract and billing uncertainties Multi-module, multi-application package with seamless interaction and common interface Contract management and billing reliability and certainty Clear visibility and communication across business Simple, easy-to-use interface Richer use and understanding of data Reliable, fully visible contract management and billing p
Open the catalog to page 1“We were using a manual system. Data tables were fed “Our primary objective was automation of manual process, manually along with the services. There were no message streamlining business workflow through interfaces, service handling, interfaces or contract management facilities.” recording, electronic filing and also giving us a unified Saud Al-Azizi, Executive Director, TRANSOM Handling invoicing process for both flight and non-flight events for all our customers,” outlines Mr. Al-Azizi. TRANSOM Handling is the number one ground handling At the end of the selection process, EPG’s GHS...
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