SITA Airport Management Efficiently manage flight operations, optimize fixed and mobile resources as well as facilitate collaborative decision making The COVID-19 outbreak is reshaping the aviation industry, rapidly changing the processes and flows of airport operations. Airport stakeholders must now cope with new health measures for passengers and staff such as physical distancing, hygiene and disinfection requirements, body temperature scanning, better ventilation, and holding areas for aircraft. SITA Airport Management is a suite of integrated solutions designed to enhance the passenger journey by utilizing accurate, reliable, shared real-time data to facilitate collaborative decision-making and help optimize resources and sustainable processes. WHAT CAN SITA AIRPORT MANAGEMENT DO FOR YOU? Optimize operations and resources Multiple stakeholders, complex interdependent processes, and seemingly small pain points can result in inefficient, difficult, and reactive operations. Simplify complex processes and make better, more informed decisions by automating routine processes. Free yourself to concentrate on more proactive decisionmaking, maximizing capacity and resource allocation, and saving costs at every step. Manage disruptions Unexpected events like weather, flight cancellations, or geopolitical events can disrupt the whole ATI ecosystem. By utilizing accurate, real-time data you can build robust mitigation plans to minimize the impact of irregular operations and enhance ongoing best practices through experience sharing. Collaborate effectively and efficiently Your overall success is critically dependent not only on the timely exchange of information internally, but also with external entities and partners. Share accurate information, enable group collaboration and action to help you achieve better On-Time-Performance (OTP), a smaller carbon footprint, better overall situational awareness, and quicker recovery from adverse conditions. When issues are planned for and resolved together, the result is a best-in-class passenger experience they’ll want to repeat.

SOLUTION COMPONENTS SITA OPERATIONS MANAGER Optimizing flight management both longterm and real-time. SITA FIXED RESOURCE MANAGER SITA MOBILE RESOURCE MANAGER SITA COLLABORATIVE DECISION MAKING A powerful scheduling, capacity planning, and resource management solution. Optimizing the management of mobile resources for ground handling and capacity planning. Empowering airport operators and stakeholders to achieve new levels of business performance. SITA OPERATIONS MANAGER A dynamic solution that optimizes flight management both long-term and realtime. It provides capabilities and automated functions...

Benefit Real-time configurable KPIs Set and achieve your goals - maximize non-aeronautical revenue opportunities, reduce your environmental impact, and achieve better on-time performance. By customizing which parts of airport operations are automated, you can focus on more complex issues and improve business results. Deliver information proactively to avoid domino effects. When disruption does occur, early decisions make for better decisions. One-click, multi-mode Utilize user-defined action buttons to automate multiple pre-defined updates. Multi-airport, user, interface, Automate functions for...

SITA FIXED RESOURCE MANAGER An ideal solution to optimize existing infrastructure and resources to reduce bottlenecks, flight delays, and passenger dissatisfaction. With simple one-click decision support functionality, users can manage resources to handle operational flight planning, daily scheduling, and post-operation processes. Unlike traditional resource management systems, SITA Fixed Resource Manager significantly reduces staff training requirements by allowing less experienced users to take effective action through simple color-coded action boards and automated oneclick decision support functionality....

Multi-rule and variable configuration Schedule and plan resources dynamically, allowing you to do more with less, defer or avoid infrastructure expansion. Fully integrated planning for day of operations Manage day of operation exceptions and changes with a real-time view of the apron, resource usage, and availability statistics. Seasonal schedule planning Maximize resource utilization through fluctuations in passenger numbers or seasonal demand with advanced planning. Scenario-based planning and capacity management Maximize your capacity by evaluating all operational scenarios and options by...

Optimization algorithms Calculate capacity requirements based on flight schedules, optimizing work plans, shifts and rosters for long-term planning. Maximize the efficiency of daily schedules, easing coordinator workload. Intelligent personnel management Use human resources efficiently, in line with union agreements and labor laws. Optimize day-of and long-term planning, rostering and staff management, maximizing existing personnel, and reducing overtime. Agile mobile resource allocation and information sharing Maximize mobile resources to fully meet workload requirements. Provide better service...

A major European airport successfully implements A-CDM and achieves SITA COLLABORATIVE DECISION MAKING An integrated CDM platform empowering airport operators and stakeholders to achieve new levels of business performance. Through shared, accurate information, group collaboration, and action, we can help the airport ecosystem achieve better On-Time-Performance (OTP), a smaller carbon footprint, better overall situational awareness, and recovery from adverse conditions. SITA Collaborative Decision Making includes options supporting all airport collaborative decision making stakeholder activities,...

AT AIRPORTS SITA AT A GLANCE Easy air travel every step of the way. For further information, please contact SITA by telephone or e-mail: Asia Pacific Middle East, India & Africa • Through information and communications technology, we help to make the end-to-end journey easier for passengers -from pre-travel, check-in and baggage processing, to boarding, border control and inflight connectivity. • We work with about 400 air transport industry members and 2,800 customers in over 200 countries and territories. Almost every airline and airport in the world does business with SITA. • Our customers...