USE CASE ADVANCED MANAGEMENT OF AIRCRAFT - GROUND COMMUNICATION Airlines benefit greatly from using air/ground communication in operations and maintenance, with the potential for almost instant global communication and data exchanges. However, aircraft operators need a flexible and cost-effective system to manage this communication, provide straightforward user interfaces for operators and integrate seamlessly with existing and future IT systems. AIRCOM® FlightMessenger is the industry leading solution to provide flexible and powerful management and integration of operational communications and data. customers around the world, representing all types and sizes of aircraft operators and OEMs ISSUES • Integrating ACARS into airline operations requires dedicated infrastructure with high upfront costs: ACARS is known to deliver real benefits, but solutions are complex and expensive to integrate. • Multiple aircraft configurations, particularly with new generation aircraft add complexity: there are multiple formats for the same type of data due to avionics configurations, and new gen aircraft require integration with specialized OEM systems. • Fully exploiting the potential of air/ground communication requires integration with multiple applications: integrating with many IT systems is complex and expensive, and each airline has a different mix of applications and processes. SOLUTION • AIRCOM® FlightMessenger is built on the AIRCOM® ServerPlatform, and can be hosted in the SITA ATI Cloud or at the Airline. Fast deployment and removal of upfront capital costs with preconnected aviation standard solutions such as Type B and Type X. • AIRCOM® FlightMessenger is able to process messages from multiple sources and reformat them into a common standardized format for onward distribution. AIRCOM® FlightMessenger has standard connectors for integration with A350, A380, B787, etc. aircraft. • Multiple communications protocols are supported by AIRCOM® FlightMessenger. The solution is highly user configurable, so message formatting and distribution rules can be amply configured by the airline. BENEFITS • AIRCOM® FlightMessenger is a highly responsive, cost-effective, secure and reliable solution that is fast to deploy. • Users are up and running quickly, with easy to use user interfaces. • The solution accommodates mixed fleets of new generation and “legacy” aircraft, simplifying operational processes. • MIAM, IMACS, BEGSS, etc. can be integrated with standard connectors. • The ability to extract data from messages in any format, handling distribution and standardizing downstream messages, simplifies airline flight operations and maintenance processes. Centralizing data handling in AIRCOM® FlightMessenger reduces complexity and cost.