Sustainability Report
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Thinking ahead. Acting today. Sustainability Report 2015

Introduction This Sustainability Report (referred to hereinafter as ‘the Report’) describes the economic, environmental, and social impacts of our activities. It also provides details of our corporate values and governance, and it demonstrates the link between our strategy and our commitment to promoting sustainable urban mobility. We have adopted the Global Reporting Initiative (GRI) guidelines – a widely recognized global framework for sustainability reporting. This framework ensures greater o ­ rganizational transparency and accountability and enables the company to effectively...

CEO’s statement: Sustainability – which is encapsulated for us in our motto of ‘Thinking ahead. Acting today.’ – is an ongoing commitment with no end date. If we are to achieve it, the most important changes must be a permanent shift in our day-to-day behavior. With forward-looking attitudes that inform and influence every decision taken within our company, from global supply chain policies to opting for local sourcing, we can embed sustainability in every area of our business and every part of our corporate culture. And this, we believe, will help us create and maintain a viable synthesis...

Key environmental impacts Our key environmental impacts include: the energy efficiency of our products, our global service fleet of around 21 600 vehicles, the environmental footprint of our production facilities, and supply chain activities. Energy efficiency We can reduce the energy needs of buildings by providing mobility solutions featuring elevators and escalators that are best in class in terms of energy efficiency. Enhancing the energy efficiency of buildings is becoming increasingly important in view of global urbanization: it is estimated that by 2050, over 70% of the world´s...

in their interaction with customers, colleagues, business partners, competitors, regulators, and the communities in which we work. Our state-of-the-art compliance program helps to ensure Group-wide adherence to integrity and compliance standards. Our information policy is based on the honest, accurate, prompt, and consistent communication of information to all our stakeholders. – We achieve technical compliance through our commitment to product safety. A four-stage process has been implemented that involves the incorporation of safety aspects into the research and development phase, safety...

2  Organizational profile G4-3  Name of the organization The name of the reporting organization is Schindler Holding Ltd. G4-4  Primary brands, products, and/or services Our company was founded in 1874 in Lucerne, Switzerland, and is today one of the world’s leading providers of elevators, escalators, and moving walks. We are active in the areas of production, installation, maintenance, and modernization. We have over 1 000 branch offices in more than 100 countries, as well as production sites and research and development facilities in the USA, Brazil, Europe, China, and India. We employed...

Technology We are committed to developing leading products based on innovative new technology. Examples of innovations include: the first patent for elevators without a machine room; the Miconic 10 hall call destination system; its successor, Schindler ID, incorporating personalized access control; and PORT Technology with its unique synthesis of i ­ndustry-leading destination control technology and personalized security access for all building users. Products Our range of passenger elevators covers the entire spectrum of customer needs – from affordable solutions that meet basic...

G4-7 Nature of ownership and legal form Schindler Holding Ltd. is a public company listed on the SIX Swiss Exchange. Information on our capital structure is available in the FS 2015, pages 105-106, sections 2.1 —2.5. Information on our registered shares and participation certificates is available in the FS 2015, page 42. G4-8 Markets served We are a global provider of elevators, escalators, and moving walks. We are active in the areas of production, installation, maintenance, and modernization. The Group has over 1 000 branch offices in more than 100 countries, as well as production...

Mi imhor at i/aar-anH "Jft 1 C "?H1 A "5H1 i >1 ui 11uci a t yeai a iu £jsj i j lv ih lu i j Group Switzerland Rest of Europe The Americas Asia-Pacific, Africa 111 /u a i yeai a iu i j z. w i h- lu i j Group Switzerland Rest of Europe The Americas Asia-Pacific, Africa G4-11 Collective bargaining agreements In principle, our local management teams take care of all industrial relations at the appropriate level. We communicate with all our employees on a regular basis. In 2015, 70% (2014: 69%) of our employees were covered by collective bargaining agreements. We...

Investment program nearing completion The largest investment program in the Group´s recent history is nearing completion. Since 2012, around CHF 260 million has been invested in expansion plans, including CHF 60 million in the reporting year. After building projects in Slovakia and the USA were completed in previous years and the first stages of projects in China and India were achieved, the new elevator plant in Jiading, China, opened its doors in the fourth quarter of 2015. Construction work on the new escalator plant in Pune, India, was also completed. During 2014, work began on the...

G4-15  External charters, principles, or initiatives endorsed Schindler is a member of the Partnering Against Corruption Initiative (PACI). PACI is a global platform established by the World Economic Forum (WEF) that allows companies and business leaders to maximize their collective impact in the fight against corruption. Historically, it focuses on improving compliance practices and fosters a high-level dialogue between businesses and governments on key corruption challenges. Further information is available at: www.weforum.org/communities/­partnering-against-corruption-initiative G4-16 ...