CREWS
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Common Use Passenger Processing System System for sharing check-in desks and boarding gates Enhanced passenger processing CREWS is a CUPPS system, compliant with IATA standards, allowing airlines at the airport to share check-in and boarding positions and the associated peripherals (boarding pass printers, bag tag printers, boarding pass readers, MSR and OCR readers, biometric sensors, etc.). It provides direct access to airlines’ applications from standard workstations (backoffice workstations). A software integration platform CREWS offers multiple benefits: Lower check-in & boarding operations costs CREWS is a software integration platform enabling users to download applications to workstations according to user access rights (different for each airline). Applications and configuration information are centralized on a server, ensuring complete security and easy updating. Unlimited airline integration Very high availability level Integrating a new airline into the CREWS environment (CUTE or CUPPS application) is done seamlessly in RESA’s laboratory. The system currently integrates hundreds of packages for airlines and DSC suppliers. Any certified package can be easily deployed at any airport upon request. CREWS CUPPS remains compatible with the CUTE applications, thus allowing airlines to work out their new developments according to their own schedule. In addition, once installed on the airport workstation, CREWS allows an unlimited number of DCS to run simultaneously on each workstation. Optimized maintenance Powerful administration tools Open architecture Runs on the latest operation system releases A flexible infrastructure CREWS is suitable for both centralized infrastructures and distributed architectures. The single point location of application programs facilitates both update and maintenance operations. No company-specific programs reside locally on CREWS workstations in standard mode. In addition, this centralization allows for the deployment of workstations at remote airports or locations without any heavy structural investment. On decentralized architectures, CREWS can optimize transport by placing the packages locally, while ensuring that they are constantly updated from the server.

Common Use Passenger Processing System Powerful administration tools An easy-to-manage system CREWS is designed to allow the airport or its service providers to operate the platform themselves, including various tools to facilitate supervision and maintenance. The airport can access overall CREWS workstation usage statistics from the USAGE REPORT tool. Configuration tool CREWS is supplied with powerful tools including wizard assistants, which allow local administrators to easily perform recurring tasks (addition of workstations, configuration of peripherals, etc.). Additionally, the airport...