Qmetrix Waiting Time

Product catalog summary

Overview: The document discusses the challenges and solutions related to measuring waiting times at airports, highlighting the role of Qmetrix's queue management tool.

Challenges: Analysts like Liz face difficulties in ensuring consistent and accurate measurement of waiting times, requiring continuous data rather than snapshots.

Solution: Qmetrix provides a queue management tool that uses wireless sensors to measure passenger arrival rates and queue lengths in real-time. This data is crucial for KPI calculations, reporting, and planning.

Forecasting: Historical data, combined with statistical analysis and event calendars, is used to forecast passenger arrivals with over 90% accuracy, adjusting for seasonal and weekday variations.

Benefits: The system improves service, calculates key performance indicators, measures 24/7 service figures, and allows quick detection of queue overruns.

Additional Applications: Qmetrix's tools are also applicable in areas such as baggage drop, check-in, transfer desks, security, and immigration & customs.

Catalog excerpts

› Passenger Counting › Arrival Profile Measurement › Waiting Time Measurement › KPI Calculations

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Fact Sheet > Qmetrix GmbH > Hollandstrasse 12/12, 1020 Vienna, Austria > +43 1 236 5679 > [email protected] > www.qmetrix.com

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