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Liebherr-Aerospace Customer Services Experience Lifecycle Support

The Liebherr Group Liebherr Aerospace & Transportation SAS is part of the Liebherr Group of Companies, a family-owned enterprise, which offers a wide range of products and services in various areas. Since its foundation in 1949, the enterprise has steadily grown to a group with more than 130 companies and around 39,000 employees located on all continents. The Liebherr Group of Companies is a decentralized organization comprising eleven company units. This decentralized structure, flat hierarchies and long-term commitments are key factors of our success in developing products, markets and...

Experience Lifecycle Support Liebherr-Aerospace Customer Services

Design & Development At Liebherr-Aerospace we strive to design the next generation of services for you, our customers, and our equipment. Using our system knowledge, gathered through millions of hours of real life data, we create equipment that is easy to test and maintain, reliable, and exceeds your expectations. Engineering and support teams work together during the development phase. Liebherr-Aerospace Customer Services Experience Lifecycle Support Customer support and engineering design teams are paired to combine innovative ideas with field experience to develop a cost optimized system...

Experience Lifecycle Support We expand and improve our manufacture and production methods for the future while maintaining necessary machinery, tools, means, and skills to be able to support aircraft operations long after production has stopped. Manufacturing In our manufacturing process, characteristics such as flexibility, efficiency, quality, reactivity and also sustainability are mandatory: each site commits to ambitious targets of reducing environmental impact. Having close ties with you, our customer, allows us to plan and anticipate your needs and to deliver services where you...

Entry into Service Entry into Service is commonly considered as the transfer from the end of development to the first delivery to an operator. However, we understand that the first time you will operate an aircraft, regardless of its age, you will experience an Entry into Service. Experience Lifecycle Support Our Entry into Service Package consists of: • Training sessions to familiarize and prepare your maintenance personal and our global field service network • Distributing technical documentation • Providing recommendations for initial provisioning and strategically placing assets •...

Training We believe that product and service training is paramount to the connection with you. Our dedicated training staff provides individual product and service training both, in-house and at your facility. This multi-cultural team leads customer workshops per region to share expertise and establish a wide knowledge base on our products. These seminars offer an open forum for you and us to share experience and best practices. Training session Liebherr-Aerospace Customer Services

Experience Lifecycle Support More than 600 employees in Customer Services in our global network are dedicated to support you locally. The stations, offering a wide range of services, are your regional focal points and your first point of contact for whatever your need. Each station is able to provide local support to you with: • material solutions • service solutions • technical support Our services stations are located close to you: • North America and Canada • South America • Europe • Russia • Middle East • Asia • China On the following range of systems: • Air management • Electronic...

Liebherr-Aerospace Customer Services

Material and Service Solutions For air management, flight control/actuation and landing gear systems as well as gearboxes we provide innovative solutions with practical value. With decades of experience in competitive aftermarket, we know each customer’s business is unique. No matter the size of your operation, we are flexible exploring and adapting our commercial support to your needs. Single Interface Service offers are provided through our partner companies: OEMServices*, focusing on civil aviation aircraft and OEMDefense Services*, specializing in comprehensive solutions for military...

Technical Support As a system designer, our technical support is a commitment to you, based on the original design criteria, to assist our equipment through its lifecycle. Dedicated experts answer your questions directly and provide guidance to determine sustainable operation solutions. In addition, we also provide extensive repair and restauration solutions through our service network. To predict operational trends and develop best practice methods, we collect and evaluate data, to provide tools to communicate in-service recommendations. Our technical teams know our products by being in...

Customer Service Centers We constantly invest in training our staff to guarantee excellence and the same level of service within our network. Your benefit is a local representative who speaks your language, and understands your region and culture. We are always within easy reach. Liebherr-Aerospace Customer Services Our AOG support is locally organized, extends through the network, and is available 24/7/365. For continuous connection, you can go on our website: www.liebherr.com.

Experience Lifecycle Support Our in-service engineers work continuously on innovative repair solutions and product enhancements to reduce your maintenance costs, respond to your expectations, and meet new airworthiness' requirements. Enhancement As a Design Organization Approved (DOA) company, we can use the wide range of test capabilities from our OE facilities to quickly develop and implement our enhancements. Our dedicated, experienced teams will help you to implement any enhancement with tools for planning and services, to minimize impact on your operations. Enhancement is a continuous...