OverviewThe document discusses the IER Aladin and Walter applications, designed to extend the check-in process outside the airport, enhancing the passenger self-service experience. These applications aim to streamline airport operations and improve passenger satisfaction by allowing check-in from any location.
For Airlines- Aligns with company brand and business rules.
- Accommodates special needs like APIS, frequent flyer upgrades, and seat selection.
- Integrates smoothly with existing infrastructure and is compatible with all DCS.
- Easy implementation, configuration, and administration.
- Allows airport operations to focus on core processes.
For Passengers- Enables check-in from anywhere, reducing airport stress.
- Improves overall passenger experience with a user-friendly interface.
- Accessible via most phones and internet browsers.
DescriptionAladin and Walter applications facilitate remote check-in, optimizing airport processes and increasing service opportunities. They are suitable for airlines or airports seeking a turnkey solution without developing complex custom applications.
Product Specifications- Identification: Multiple identification methods including card number, e-ticket, booking reference, and passenger name.
- Standard Functionalities: Includes 2D barcode boarding pass, single and group check-in, seat selection, and frequent flyer updates.
- Optional Features: SMS boarding pass, APIS data capture, flight change options, and payment services.
- Customization: Supports additional business rules and brand customization.
- DCS Connection: Compatible with all airline DCS, with IER providing necessary connections.
- Remote Administration: Allows remote configuration and provides usage statistics.
- User Interface: Intuitive and customizable, supporting multiple languages.
- Bundle Application: Offers a bundled solution for both applications, sharing a common backend structure.
BenefitsThe applications offer a seamless check-in experience, enhancing passenger convenience and operational efficiency for airlines and airports.