IER CUSS and IMS®
4Pages

^ Self Service Check-in IER CUSS middleware facilitates travelers self-service check-in I ATA CUSS Standard V 1.2 certified Graphical remote monitoring system - Centralized CUSS site monitoring - Hardware monitoring of CUSS self-service kiosk - Airline applications monitoring & remote control Real-time monitoring of alerts, - Easy-to-use coloured graphical - Flexible configuration software - Powerful monitoring capability for hardware, middleware and airline Application status • Compliantwith the latest lATAstandard CUSS 1.2 • A unique Certification Centerwith an increasing number of certified • Full range ofservices &.CUSS site administration • Full software solution • Common Launch Application (CLA) enabling CUSS &. internet check-in applications on the same kiosk • A universal platform for check-in &.bag drop off applications IMS, the IER Kiosk remote Monitoring System is a powerful tool that supervises kiosk installed bases, wherever they are, as longastheyare It provides our customers with: • real time monitoring • enhanced troubleshooting • maintenance features • statistics reporting It also centrally manages the configuration of the installed base and offers software distribution capabilities All IER kiosks can be monitored by the IER monitoring

MoreSelf-Service, More Passenger Satisfaction Kiosk templates handling i C2 Mans»na the system mitm Templates Management Convenient, fast alternatives to standard check-in counters, airline self- service kiosks have seen tremendous growth since they improve passenger satisfaction and allow airlines to reduce operating costs and improve customer service. As airline applications offer added functionality such as baggage check, international flights, group check-in and the ability to choose earlier flights, it does not appear that the growth in kiosk installations will slow down anytime soon....

List of remote actions: ■ Take control ofthe kioskoperation ■ Retrieve log files from the kiosks A log window displays the events generated by the kiosks and shows them in white, yellow or red according to their criticality. It is possible to filterthe events by group, kiosk or type of events. Pre formatted e-mails messages can be sent to maintenance engineers or site administrators on pre-defined events. Kiosk's serial numbsr is missing! Agent Status: Real time kiosk status Configuration Module This moduledefines: The groups of kiosks (defining their hierarchical representation), ■ The...

IATACUSS Specification Version 1.2 specifies the hardware and software specifications for a CUSS compliant kiosk solution. The kiosks include CUSS "middleware" software that creates an open platform where ■ CUSS shared kiosks provide space savings and shared operating costs ■ Multiple airlines check-in on the same kiosk prevents airlines from investing in additional kiosks ■ Easy &. fast passengers processing on shared kiosks increases airline &, airport brand images ■ IER CUSS is always up to date: IER software maintenance provides latest CUSS updates on major (*) IER latest 918 CUSS...