Honeywell CUSTOMER SUCCESS STORY Ovation Select® cabin management system rises to the top in drive for excellence AMAC Aerospace enjoys the fruits of long term partnership with Honeywell Overview AMAC Aerospace has grown into a world-leading aviation services business just a few years after its launch in 2007. Its reputation is for excellence in everything it does and its corporate, VIP and private customers look to AMAC to deliver high quality products and services at all times. When an important Middle Eastern customer wished to create a VIP area with the latest cabin management system (CMS) facilities on board its Boeing 777, Honeywell’s Ovation Select cabin management system was the clear winner in a tough competitive tender process. Installation was smooth and expertly executed, resulting in positive customer feedback after the 777’s very first flight with Ovation Select on board. Background AMAC Aerospace was established in Basel, Switzerland in 2007 when four aviation industry experts came together with a shared vision to create the world’s largest and best privately-owned aviation services business for corporate, VIP and private customers. Today its huge, strategically positioned, state-of-the-art hangars in the heart of Europe at Basel Mulhouse Airport feature the latest technological innovations and can comfortably handle multiple narrow and widebodied aircraft simultaneously. AMAC’s flagship 8,200m2 hangar is its global maintenance centre for privately-owned and operated wide bodied executive jets. As the exclusive Middle East distributor for the Pilatus PC-12 NG turboprop aircraft, AMAC Aerospace recently opened an additional new hangar facility at Ataturk International Airport in Turkey to provide maintenance services to its customers in the region. Its comprehensive services cover all aspects of aircraft sales, ownership and maintenance and its technical and commercial expertise and quality standards are regarded as among the best in the world. Across four locations in Europe and the Middle East, AMAC Aerospace employs more than 650 people. Business Need When an important Middle Eastern operator wished to add a VIP section with world class in-flight entertainment facilities on board its Boeing 777, it was natural for it to approach AMAC Aerospace. The company was tasked to handle the identification, procurement and installation of the best system on the market to meet the customer’s precise requirements. AMAC Aerospace carried out a full competitive tender process to identify the solution it felt confident to recommend to the customer, based on strict, technical, financial and project management criteria. “Our customers are looking for us to handle these installations from start to finish,” said group chairman and CEO Kadri Muhiddin. “They look to us to apply all of our expertise to deliver the very best technical solution, at the best price possible and for the supplier to have the project management skills to ensure that a product is delivered to the very highest quality on schedule, on budget. QUICK FACTS Honeywell solution Ovation Select® Customer results • A smooth, trouble-free installation delivered by a long-standing, trusted partner • Immediate customer satisfaction feedback • Enhanced reputation based on performance of a partner Why AMAC Aerospace chose Honeywell • Honeywell is regarded as a world leader in cabin management systems • Ovation Select was the clear winner in a testing competitive tender process • Honeywell’s partnership approach ensures collaborative way of working Customer • Name: AMAC Aerospace • Location: Basel, Switzerland • Industry: Aerospace • Website: www.amacaero

“This was the first time we had worked with Honeywell on an Ovation Select installation and it was very impressive. We carried out a test flight with a technician on board and everything worked perfectly. When the first customer flight with Ovation Select on board took place we got immediate feedback that the customer was extremely happy with the system.” Kadri Muhiddin, group chairman and CEO, AMAC Aerospace “AMAC Aerospace’s reputation is on the line each time and we have to get it right.” Solution After an exacting procurement process, AMAC Aerospace selected Honeywell’s highly flexible digital...