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ARINC SELFSERV™

ARINC SELFSERV™

ARINC SELFSERV™

Product catalog summary
Overview
Collins Aerospace's ARINC SelfServ™ is a Common Use Self Service (CUSS) check-in solution designed to enhance airport efficiency and passenger experience by reducing congestion and operational costs.
Key Features & Benefits
  • Compliance with IATA CUSS 1.3, 1.4, and 1.5 specifications.
  • Integration with over 100 airlines for common-use deployment.
  • Biometric enablement for a faster, low-touch journey.
  • Mobile control options to reduce health risks.
  • Operational decision-making tools through integrated reporting.
  • Payment capabilities for capturing ancillary revenues.
  • Wi-Fi® and 3/4G compatibility for remote deployment.
  • Managed services and support for smooth operations.
Operational Efficiencies
SelfServ allows shared check-in infrastructure among airlines, optimizing resource use and terminal space. It enables redeployment of agents to other tasks and eliminates the need for separate service desks for ancillary fees.
Congestion Reduction
By increasing check-in capacity without terminal expansion, SelfServ reduces queues and face-to-face interactions. It can be deployed in various locations, including outside airports, to further ease congestion.
Passenger Experience
Integrated biometrics enhance security and speed up the airport journey. Collins provides an application for biometric enrollment at kiosks for airlines without integrated biometrics.
Management and Reporting
Integrated reporting tools offer usage reports and track kiosk health indicators to improve efficiencies and streamline operations.
Experience and Support
With extensive common-use experience, Collins Aerospace offers a global network of expert engineers and support teams to maintain smooth operations and reduce local team pressure.
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Catalog excerpts

ARINC SELFSERV™-1

ARINC SELFSERV™ EASING CONGESTION & IMPROVING EFFICIENCY Common Use Self Service (CUSS) check-in kiosk As passenger demand for less queues, fewer interactions, and more self-service increases, airports and airlines must meet these expectations while simultaneously reducing expenditure. Collins ARINC SelfServ™ is a CUSS check-in solution that enables passengers to check themselves in for a flight at a kiosk in less than a minute. Just one component of Collins' end-to-end passenger solutions, operational efficiency is also enhanced as one agent can supervise multiple kiosks. IMPROVED OPERATIONAL EFFICIENCIES SelfServ enables the check-in infrastructure and associated costs at an airport to be shared among airlines, maximizing the use of resources and terminal space. Agents can be redeployed to other tasks, and integrated payment capabilities mean that separate service desks for capturing ancillary fees are no longer required. EASE CONGESTION As check-in capacity is increased without the cost of terminal expansion, queues are reduced and face-to-face interactions minimized. SelfServ can be deployed on Collins' industry compliant kiosks with minimized footprint, user-friendly touchscreen and a wide range of connectivity options, making it deployable at locations outside of the airport to ease congestion further. KEY FEATURES & BENEFITS • Meets IATA CUSS 1.3, 1.4, and 1.5 specifications for industry compliance • Integrated with 100+ airlines for common-use deployment • Biometric enablement for a faster, easier, low-touch journey • Mobile control option for reduced interactions and subsequent health risks • Reporting tools for operational decision making • Payment capabilities for capturing ancillary revenues • Wi-Fi® and 3/4G compatibility options for remote deployment • Managed services and support for peace of mind and smooth operations Collins Aerospace

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ARINC SELFSERV™-2

ARINC SELFSERV™ IMPROVED PASSENGER EXPERIENCE With integrated biometrics the passenger experience is enhanced further, as is security. The airport journey becomes faster, safer and easier. Collins' passenger solutions include an application that enables biometric enrollment at kiosks for airlines that haven't integrated biometrics into their own applications. MANAGEMENT AND REPORTING To help manage the airport operation, integrated reporting tools provide usage reports and track kiosk health indicators, such as low paper stock, to help improve efficiencies and streamline operations. EXPERIENCE...

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