Eliminate Blind Spots in Your Baggage Operations SmartSuite Enterprise is a real-time operational passenger and Baggage Management System (BMS) that collects, centralizes, and shares data across multiple systems and is used by many of the world’s largest airports and airlines. It provides enterprisewide, end-to-end visibility of the passenger's journey and the entire baggage handling process. • Visualize operations through a single pane of glass: Get historical, daily, or real-time views into baggage operations from check-in through handling, transfers, and delivery performance. • Globally search for bags: Enable airports and airline partners to track and find bags and identify root cause for missed bags. • Access data on the move: Receive alerts, search for bags, and view reports or dashboards from any web-enabled device. Key Benefits Improve on-time performance by removing bottlenecks Minimize missed bags Reduce maintenance costs by identifying early trends in degrading performance Deliver an exceptional passenger experience “Employees will be better able to selfmanage their workload, ensure that all bags are scanned and loaded and make informed decisions as flights near their departure times.” Darin Juby, Director of Baggage Services, Toronto Pearson Airlines Served Airports Served Bags Processed Annually