CUSTOMER SUPPORT & SERVICES DIRECTORY

Global Regions Asia Pacific North Asia Middle East + Africa Latin America North America

Table of Contents Customer Advantage Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Product Support Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Commercial Technical Publications . . . . . . . . . . . . . . . . . . . . . . . 5 Rotor Blade Repair . . . . . . . . . . . . . . . . . . . . . . . . . ....

Customer Advantage Plan Customer Advantage Plan is Bell's newest pay-as-you-fly plan. Based on hours of operation, the plan provides predictable maintenance cost for annual budgeting purposes, helps eliminate surprises caused by unexpected maintenance needs, and reduces the need to hold a costly inventory of spare parts. CAP Key Account Managers John Valgren Phone: 817.280.4655 Fax: 817.278.4655 [email protected] Daniel Olmedo Phone: 817.280.5069 [email protected] Bell offers warranty coverage for new aircraft, used aircraft and spare parts sold by Bell. All warranty claims must...

Training With more than 70 years of experience, the Bell Training Academy combines a track record of training excellence with state-of-the-art resources for both pilot and maintenance technicians. Bell Training Academy Phone: 800.368.2355 817.280.8356 [email protected] bellflight.com/support-and-service/training Bell Training Academy - Singapore Technical Instructor Eng Kiam Tan Phone: +65 6690.9640 Mobile: +65 9187.0096 [email protected] Bell Training Academy - Valencia [email protected] bellflight.com/support-and-service/training Satellite Training Centre Manager Vance Ontjes Phone:...

Product Support Engineering Available 24/7/365 to provide technical assistance to our customers for in-production and legacy aircraft. Customer Solutions Director Van Wilson Phone: 817.280.4581 Mobile: 817.201.8541 [email protected] Product Support Engineering Manager Winston McKinney Phone: 450.971.6500 x3542 Mobile: 514.248.0826 [email protected] Light, Intermediate and Medium Models [email protected] Military Models TH-57 / TH-67 / 0H-58 / Armed 407 Phone: 817.280.3548 [email protected] 210 / AH-1 / UH-1 / Huey II Phone: 817.280.3548 [email protected] 2019...

Offering up-to-date electronic publications and technical manuals that are approved sources for meeting regulatory requirements regarding documentation accessibility and revision status. Commercial Publications Department Phone: 817.280.2584 [email protected] Life Cycle Support Manager Chris Bradford Phone: 817.280.3057 [email protected] Technical Publications Manager Skip McLean Phone: 817.280.6250 [email protected] Commercial Publications Distribution Jeff LaRou Phone: 817.280.1242 [email protected]

Rotor Blade Repair Bell's Rotor Blade Centers specialize in the inspection and repair of rotor blades, offering helicopter operators exceptional repair capabilities and 24/7 field maintenance anywhere in the world. As a global leader, these facilities have provided customers with worldwide excellence in blade repair for over 35 years. Bell 580 St. Etienne Road, Ste. A Broussard, Louisiana USA70518 Phone: 337.839.2119 Fax: 337.829.2122 [email protected] Operations Manager Jason Picard Phone: 337.837.8322 Mobile: 337.591.9747 [email protected] Customer Order Administrator Corinne...

Composite Panels The Bell Composite Facility specializes in repairs and overhauls, new Bell composite parts, and build-to-print services. Backed by OEM data, engineering and certified technicians, the facility offers dependable service for numerous in-production and legacy Bell models. Bell 107 LEDA Blvd. Broussard, Louisiana USA 70518 Phone: 337.837.8321 Fax: 337.837.8343 [email protected] Operations Manager Jason Picard Phone: 337.837.8322 Mobile: 337.591.9747 [email protected] Customer Order Administrator Veronica Boulet Phone: 337.837.8323 [email protected] Regional Sales...

Accessories/Parts/STCs Our Aeronautical Accessories brand offers more than 4,000 parts and 1,200 unique supplemental type certificates (STCs). Whether developed or authorized by Bell, these kits and assemblies allow you to upgrade your aircraft to meet the latest mission requirements. 423 Century Court Piney Flats, USA Tennessee 37686 Phone: 800.251.7094 423.538.5151 Fax: 423.538.8469 AOG Hotline: 817.657.0644 [email protected] aero-access.com General Manager David Galik Phone: 423.391.3803 Fax: 423.538.8469 [email protected] Business Leader Aeronautical Accessories Brand Raven...

Customer Support Manager Stephanie Modzelewski Phone: 423.391.3847 Fax: 423.538.8469 [email protected] Sales Representative Daniel Crockett Phone: 423.391.1811 Fax: 423.538.8469 [email protected] Sales Support Chris Ledman Phone: 432.538.2813 Fax: 423.538.8469 Sales Support Chris Stone Phone: 423.391.1857 Fax: 423.538.8469 [email protected] Customer Support Specialist Glen Rivers Phone: 800.251.7094 423.538.5151 Fax: 423.538.8469

North America

NORTH AMERICA Customer Service Engineers Offering post-delivery and spares fulfillment assistance, our in-region service professionals are committed to help you maintain the operational readiness of your aircraft. General Manager, Commercial Field Support Greg Judd + 1.435.632.0856 [email protected] Florida Paul Lusker Phone: 863.467.7008 [email protected] Florida (Northern), Georgia, North Carolina, South Carolina, Virginia Scott Lane Phone: 770.617.9374 [email protected] Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin Paul Gunderson Phone: 612.802.5068 [email protected] Illinois,...