HCare® by Airbus Helicopters - Technical Support Airbus Helicopters puts a worldwide Technical Support network at operators' disposal, acting according to three main priorities: - Safety enhancement - Fleet availability - Customer satisfaction Night and day, our technical experts accompany more than 3,000 customers worldwide and make sure that our helicopters are used in the most efficient way to handle operational needs. Taking care of you on every flight

HCare® by Airbus Helicopters - Technical Support Outstanding OEM expertise supporting your daily operations Technical Support Continuing Airworthiness Services Technical Assistance HUMS services Technical Publications

HCare® by Airbus Helicopters - Technical Support Our consulting & training services improve operational performance of your fleet. Such services are complemented by Continuing Airworthiness Management services offering diagnosis up to full implementation. Take advantage of our advanced services in direct link with Airbus Helicopters Type Certificate holder sources. Continuing Airworthiness services SAFETY ENHANCEMENT Configuration and airworthiness followup in accordance with worldwide safety standards ASSET MANAGEMENT From “As built/delivered” up to “as maintained” configuration FLEET AVAILABILITY...

HCare® by Airbus Helicopters - Technical Support HUMS services Manage helicopter Health & Usage in your Keycopter portal HUMS services allow operators to closely follow the status of their fleet and anticipate any symptom, for enhanced safety and availability. Access our web services and benefit from a global view on a fleet or a component behavior in operational conditions Immediately detect any symptom and safely apply corrective actions EXPERT SUPPORT Data treatment with design office and technical experts for optimal analysis Anticipate maintenance actions before unexpected grounding of your...

HCare® by Airbus Helicopters - Technical Support Technical Assistance A team of more than 150 skilled and qualified Technical Representatives ready to assist directly at operators' premises, anywhere in the world. A comprehensive technical service ranging from On-the-Job-Training, troubleshooting, up to advanced logistics services. Single technical point of contact. Direct access to Airbus Helicopters technical department Mixed teams include operators’ technicians FIRST-CLASS KNOWLEDGE Present at operations in the field & experienced in latest standards. Certified staff B1 or B2 EASA

HCare® by Airbus Helicopters - Technical Support Benefit from state-of-the-art technical publications accessible on the web or on-site. A set of advanced functions and new features to support your daily tasks and make your life easier. Your documentation is now also available on mobile devices for an optimal use during flight preparation and maintenance operations. Access 3D models for main maintenance tasks and navigate through a simple and intuitive interface Intuitive interface with advanced search functions Online manufacturer updates READY-TO-USE No installation required eTechPub Your publications...

HCare® by Airbus Helicopters - Technical Support For any technical question, get in direct contact with our worldwide technical network of tech-reps & customer centers positioned close to your operations. For AOG needs, a comprehensive 24/7 service around the clock taking care of you anytime, anywhere is also accessible through a unique number and through our web portal In addition, our Senior ATA Expert team is available: - to conduct complex troubleshooting - to design repair Solutions - to issue Technical Agreements Airbus Helicopters Customer Portal Reach one of our technical experts whenever...

HCare® by Airbus Helicopters - Technical Support Airbus Helicopters UK Ltd CANADA Airbus Helicopters Canada Ltd. Motorflug Baden Baden Gmbh Airbus Helicopters España SA Airbus Helicopters Training Services Helisim Airbus Helicopters Inc. MEXICO WHATEVER YOUR OPERATIONAL NEEDS... WE SUPPORT YOU • Serving some 3,000 customers in nearly 152 countries • A dedicated Technical Support network: • 23 Airbus Helicopters Customer Centers • 4 regional technical hubs Airbus Helicopters Mexico, SA HELIBRAS-Helicopteros Do Brazil CHIILE Airbus Helicopters

HCare® by Airbus Helicopters - Technical Support Eurocopter Kazakhstan Engineering LLP Airbus Helicopters Vostok . ROMANIA FRANCE Airbus Helicopters China HK Ltd. Airbus Helicopters Japan Co, Ltd. SAUDI ARABIA Airbus Helicopters Korea Eurocopter India Eurocopter Kingdom Of Saudi Arabia INDIA Airbus Helicopters Philipppines Inc. PHILIPPINES Airbus Helicopters Malaysia Sdn Bhd MALAYSIA SINGAPORE Airbus Helicopters South East Asia Pte Ltd. PT Airbus Helicopters Indonesia Airbus Group Australia Pacific Ltd. Airbus Helicopters Southern Africa Ltd. SOUTH AFRICA

For more information, please contact: [email protected] ® Airbus Helicopters Customer Portal For all your Customer Service needs: Toll free* : Other countries: Fax: Email: * Free phone call for the following countries: Argentina, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong-Kong, Hungary, Ireland, Israel, Italy, Japan, Korea, Luxembourg, New Zealand, Norway, People’s Republic of China, Portugal, Spain, Sweden, Switzerland, The Netherlands, United Kingdom, United States. © AIRBUS HELICOPTERS, Aeroport International Marseille Provence - 13725 Marignane...