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dormakaba-Southampton case study copy - 2 Pages

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dormakaba-Southampton case study copy
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Catalog excerpts

dormakaba secure three year service contract with the University of Southampton Case Study Leading access and security solutions manufacturer dormakaba has secured a new three year service contract with the University of Southampton, to provide its 5 Star service programme to access systems throughout the campus. As the first service contract to be renewed under dormakaba, the University will benefit widley from having the contract under one provider as dormakaba offer its technical expertise. As one of the largest campuses in the UK, the University of Southampton was looking to combine all access solutions, new installations and service maintenance programmes with one company. With dormakaba's quality access solutions and historic knowledge of the site, the University showed faith in dormakaba's abilities to provide an excellent service by awarding a three year contract. For a high traffic campus like the University of Southampton, it is crucial that systems and access solutions continue to work efficiently, safely and remain compliant with building regulations. If faulty, access solutions can affect the entire running of a building and its overall security. As such, dormakaba provide a bespoke, web-based integrated management system - certified to PAS99. This ensures peace of mind as the service contract delivers reduced breakdowns, extended operation life, low rate of repairs and increased security and safety, dormakaba service and maintenance contracts are tailored to suit the specific requirements of the business, including how frequently the buildings are used and plans for future modernisation. The 5 Star contract includes a full years servicing for one price, planned preventative maintenance (PPM), call-outs within working hours and all labour and parts free of charge for necessary replacements. The comprehensive policy ensures peace of mind in regard to yearly budgeting - allowing businesses and organisations to place their focus elsewhere. dormakaba's accredited and fully trained engineers provide complete maintenance of all the access systems covering Southampton University's campus 24/7. As such, dormakaba can produce one comprehensive schedule and coordinate combined service visits - a total one-stop-shop for all access requirements throughout the campus. With a working relationship lasting Mick Garner, Estates and Facilities Manager at Southampton University commented, “The majority of our access systems onsite are dormakaba, they run a great service, always have the parts required and their engineers have outstanding technical knowledge. We are very satisfied with the service they provide." Nuffield Turner Sims John Hansard Biomedical Sciences ^ Glen Eyre & Chamberlain Halls if SlfrljMMWgeg^b...^ Free£iarkJl'§ b.r Building 37

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dormakaba^ over 10 years with the University,    Nick Hopkins, Project Sales at dormakaba has a detailed knowledge dormakaba commented, "We are of the campus and its specific    really proud of our relationship with requirements. Doors, turnstiles and the University of Southampton. It is barriers are all part of the extensive a great example of our passion and range of products specified including commitment to our customers and ED100 Swing doors, ES200 Sliding    we work hard to remain at their side doors, bi-folding doors, SLX sliding    as a skilled partner. This new service doors and ES 200...

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